Expertise
- Call Answering
- Business Intelligence
- Call Centre
- Back office outsourcing
- Outsource
- Cost Control
- Cost & Efficiency Savings
- Monitoring
- Quality Control
- document creation
- chat bot
- Process Improvements
- Data analysis in Excel, R
Summary
We, Quadron iSolutions Pvt Ltd, are a BPO based out of Pune, India. With a vast experience of more than 25 years we specialize in the entire range of BPO & Call centre related processes. Some of the processes we handle are as below:
1. Call Handling
2. Call Quality Monitoring
3. Document processing
4. eMail & Chat support
5. Business Intelligence
6. Process improvements
7. Data Analysis
8. Creating Policies & Procedures
9. Data mining
10. Streamlining/ Automating the existing processes
Recently I, Vineet Hirani, moved to the UK to expand our client base. I would request you to give me some time to ask if you have any opportunities that you would like to explore to outsource to us for your esteemed organization. I would try my level best to make it a win-win for both of us.
Thank you in anticipation.
Vineet Hirani